Cliff’s Country Market — cliffsmarket.com
Last updated: April 23, 2026
Overview
This Privacy Policy describes how Cliff’s Country Market (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit cliffsmarket.com, place an order with us, contact us, or otherwise interact with our business. This policy applies solely to information collected through this website, through our point-of-sale system, and through phone calls or text messages sent to or from our business phone number (208) 455-2460.
Information We Collect
We may collect the following categories of information:
- Contact information you voluntarily provide, including your name, email address, mailing address, and phone number.
- Order and payment information you provide when placing an order, including items ordered, shipping address, and billing details. Payment card data is handled and stored by our payment processor (Stripe); we do not store full card numbers on our systems.
- Communications you send us, including email messages, contact-form submissions, phone calls, and text messages.
- Website usage information collected automatically by standard web logs and analytics tools, including IP address, browser type, pages visited, and referring URL.
How We Use Information
We use information we collect to:
- Respond to your inquiries and process your orders;
- Communicate with you about products, promotions, and service updates you have expressed interest in;
- Deliver customer support via phone, text message, and email;
- Maintain the security and integrity of our website and systems;
- Comply with legal obligations.
How We Share Information
We are the sole owners of the information collected on this site. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information only in the following limited circumstances:
- With service providers who perform services on our behalf (for example, payment processing, shipping, email delivery, and customer-relationship management), under agreements that require them to protect your information;
- When required to comply with law, legal process, or a lawful government request;
- To protect the rights, property, or safety of Cliff’s Country Market, our customers, or others.
Text Messaging (SMS) Program
When you provide your mobile phone number to Cliff’s Country Market — for example, by placing an order, signing up for updates, or texting our business number — you consent to receive text messages from us at that number. These messages may include order status updates, appointment confirmations, customer-service replies, and, if you opt in, promotional offers.
- Message frequency varies depending on your interactions with us.
- Message and data rates may apply based on your mobile carrier plan.
- Opt-out: You may stop receiving text messages from us at any time by replying STOP to any message. You will receive one confirmation message and no further texts, except in response to messages you send us.
- Help: Reply HELP to any message for assistance, or contact us using the information below.
- Carriers not liable: Mobile carriers are not liable for delayed or undelivered messages.
- No sharing: We do not share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing purposes. SMS consent information is not shared with any outside entity.
Cookies and Analytics
Our website uses cookies and similar technologies to improve site performance, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser settings; some site features may not function correctly if you do.
Payment Security
Cliff’s Country Market does not personally handle or store your credit card information. Payment card data is processed and stored securely by Stripe. Please see Stripe’s privacy policy at stripe.com/privacy for more information.
Your Choices
You may at any time:
- Request a copy of the personal information we hold about you;
- Ask us to correct or update your information;
- Ask us to delete your information, subject to legal obligations we have to retain certain records;
- Opt out of marketing emails by using the unsubscribe link in any marketing message we send;
- Opt out of text messages by replying STOP.
To exercise any of these choices, contact us using the information below.
Data Retention and Security
We retain personal information only as long as necessary to provide our services and to meet legal and accounting requirements. We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, disclosure, or loss. Only employees who need your information to perform a specific job (for example, order fulfillment or customer service) are granted access.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be communicated to customers where appropriate.
Contact Us
If you have questions or concerns about this Privacy Policy, or if you believe we are not abiding by it, please contact us:
Cliff’s Country Market
217 Blaine Street
Caldwell, ID 83605
Phone: (208) 455-2460